Analysts have forecasted that the global IPTV market is expected to reach nearly $80 billion by 2020 with an 18.1% annual growth rate. Broadband penetration is also increasing at an impressive rate all over the world. According to GSMA, the generational shift to mobile broadband networks and smartphones continues to gain momentum. GSMA report states that mobile broadband connections (3G and 4G technologies) accounted for 55% of total connections in 2016 and it is expected to constitute up to 75% of total connections by 2020.

Revenue assurance service which is also commonly referred to as revenue-monitoring service is a service designed to help the government regulator to validate the revenue numbers of the telecommunication service providers operating in the country, so as to be able to independently verify the accruable taxes and royalties due to the Government

Machine-to-Machine Applications popularly referred to as Internet of Things is the next big thing in the drive towards harnessing the potential of the digital economy.  It refers to direct communication between devices over communication networks; mostly wireless network although it could include wired networks.